10 TIPS
THAT WILL HELP YOU ON THE PHONE
Bob Schwartz
1. PREPARE YOURSELF, get mentally set for the task ahead, get yourself into a confident mindset.
2. FOLLOW A SCRIPT, BUT NOT TOO STRICTLY. Don't come across like you are reading. (And if it's more natural for you to strike up a conversation, just do that!)
3. KEEP IT SHORT AND TO THE POINT, it's important to be clear of the key points you want to make.
What are the tips that this successful man shares with his MLM Downline? Mr. Yamamoto observed that “in these days, you do not have to meet your contacts in person. But I always try to meet people personally, so I can make sure that people understand SISEL’s ultimate purpose. And if a friend is having trouble, I rush to him or her and listen. I tell them about my successful experiences and encourage them to work hard and keep trying,” he said. “I also tell the person to place faith in the idea of ‘stretching the envelope.’
4. LISTEN UP, by listening it will alert you to the signs whether a person is interested or not. (The best conversationalists are always the listeners, let them talk if that's what they want to do)
5. KEEP UP YOUR ENTHUSIASM, people will often respond to enthusiasm if it's sincere. (If you are having a hard time being enthusiastic, sit up tall in your chair, or better yet, stand up and talk on the phone, and keep a smile on your face, it always comes through the phone if you are smiling!)
6. BALANCE YOUR ENTHUSIASM WITH KNOWLEDGE. Avoid sounding too much like a salesman, all fluff and no content.
7. DON'T MAKE PHONE CALLS, when you are feeling down. It's going to be so obvious to your potential clients. (Call your upline to pump you up, and keep going upline until you find someone who brings you back to reality. OR better yet, ask your upline to make any calls that absolutely have to be made, they should be more than willing to do this when time permits.)
8. PERSISTENCE, does not always pay off, don't keep prospecting MLM someone when they have shown no interest regardless of their financial status.
9. DON'T TAKE "NO" PERSONALLY, simply move on to the next prospect and finish your day on a good note. (Also, if someone isn't interested, don't get an attitude, their lack of interest is in the moment; six months from now they might beat down your door if you keep them on a call back list)
10. DON'T FORGET TO HAVE SOME FUN! Some will, some won't, so what, next...
All my best,
Bob Schwartz
National Marketing Director